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CT Training
Collision Trauma Training
Collision Trauma TrainingRead More
Collision Trauma Training
The Sales Ninja Academy 7 step online training program teaches sales associates how to deliver excellent customer service in easy to follow 3 minute video clips. This is the Sales Ninja primer featuring 15 training videos and quiz questions and certification test complete with successful (80% or better) completion certificate.
Ever lose a sale right after you talk to the customer for the first time and you're not sure why? In this episode Sales Ninja shows you how to get off on the right foot. Hiyaah!…
Retail sales isn't just about what you say. In this episode learn more about body language and how to make it work for you instead of against you while working with the public.
In this episode Sales Ninja gives you battle tested techniques on handling multiple customers at once. If you use'em, customers won't leave!
In this episode, the two words that are the daily goal of any Ninja Sales team.
Step two in the Sales Ninja Academy's seven step sales process is "Questions". The better your questions, the better your sales. In this episode learn field tested questions that you can use at work! Questions are the number one skill for giving the customer exactly what they want.
In this episode of Sales Ninja we cover some of the most powerful questions in the universe.
In this episode of Sales Ninja - how to avoid misunderstandings, let the customer know they are important, and create a better rapport.
In this episode of Sales Ninja a questioning technique that turns a certain type of 'no' into 'yes'. How is that possible? Find out now…..
In this episode...killer ninja words and how to realize the power of descriptive sales words.
In this episode Sales Ninja talks about giving your customers a 'choice' of products. Is it better to offer more choice or less? Let's find out....
In this episode learn to speak to the 'lover' side of your customers brain and power up your sales with emotion.
In this episode you will learn how to build momentum by helping the customer to buy more and increase your average sale.
In this episode learn the best way to overcome objections with the Sales Ninja 4 step objection process.
You'd think 'Closing' would be the last step in the Sales Ninja process. But it's not. It's the sixth step. In this episode you'll learn different closing techniques and when to use them.
The final step in the Sales Ninja process is "Maximizing the last moment". This is serious Ninja territory. Find out how to help eliminate buyer's remorse and reduce returns. Nothing like putting a cherry on top of a sale!
This is the Sales Ninja Level 1 retail sales and customer experience certification test.